Position Information for Plano | Job Title: Operation coordinator (Inside Logistics Sales support) Contract Period: 1yr. Working Location: Plano, TX 75075 Work Hours: 8:30am ~ 5:30pm * Excellent written and oral skills (English/Korean) required |
JD Details | Responsibilities: 1. Management Reporting & Leadership Support Prepare reports and performance summaries for management review Support the Group Leader and Sales Team Leader in daily tasks and strategic initiatives Assist in sales performance tracking, revenue analysis, and business reporting
2. Customer Response & Pricing Quotation Respond promptly to customer inquiries and service requests Prepare freight rate quotations and pricing proposals Support rate negotiations and contract-related documentation
3. Inside Sales & Customer Account Management Conduct inside sales activities for existing and potential customers Manage and update CRM systems and sales databases Track sales pipeline progress and follow up on leads and opportunities
4. Customer Complaint Handling & Internal Job Support Follow up on customer complaints and coordinate resolutions Communicate with relevant departments to ensure timely issue resolution Support internal operational tasks related to sales orders and shipments
5. Cross-Functional Coordination (Sales & Operations) Coordinate communication between Sales and Operations teams Collaborate with Pricing, Legal, and Finance teams on business cases and contracts Support cross-departmental projects and new business implementation
6. Sales Materials & P&L Analysis Assist in preparing sales materials, proposals, presentations, and reports Conduct P&L simulations and profitability analysis using Excel Support pricing strategy evaluation and margin analysis
7. Market Research & Business Development Support Conduct market research to identify potential clients and industry trends Support partnership development and new business opportunities Assist in organizing client meetings and business development activities
8. Administrative & Process Improvement Support Provide daily administrative and operational support to Sales and Operations teams Contribute to improving internal workflows and productivity Support initiatives to enhance customer satisfaction and service efficiency
Requirements/Qualifications:
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All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.